Job Profile: Facilities Tech

Job Profile: Facilities Tech

Job Profile: Facilities Tech

Info: This profile details the essential role of the Facilities Tech, the individual responsible for the operational integrity of all physical infrastructure within a highly regulated cannabis manufacturing, extraction, and production environment.

Job Overview

The Facilities Tech is the backbone of the cannabis production operation, ensuring that all mechanical, electrical, and plumbing systems function with precision and reliability. This role directly enables the complex biological and chemical processes that create finished cannabis products. They are the hands-on guardians of multi-million-dollar equipment, from specialized HVAC systems that control plant environments to the complex machinery used in hydrocarbon extraction. The position requires a unique blend of proactive, scheduled maintenance driven by Good Manufacturing Practices (GMP) and the agile, ad-hoc problem-solving needed to resolve unexpected equipment failures. The Facilities Tech's performance has a direct and immediate impact on production uptime, product quality, regulatory compliance, and overall business results. Their work ensures the physical plant can meet the demanding production targets of a rapidly growing industry while adhering to strict OSHA and state-level safety mandates, which often mirror FDA requirements.

Strategic Insight: In cannabis, preventative maintenance is a profit-generating activity. By preventing equipment downtime, the Facilities Tech directly protects crop yields, extraction batch integrity, and finished goods inventory, which represent the core revenue streams of the business.

A Day in the Life

The day begins with a systems check via the Building Management System (BMS). The tech reviews logs from the overnight shift, paying close attention to environmental parameters in the flowering rooms. They notice a 5% humidity increase in Flower Room 4 around 3 AM, which could indicate an issue with a dehumidification unit. This becomes the first priority, as excessive humidity can lead to powdery mildew, a crop-destroying fungus. The tech proceeds to the room to physically inspect the rooftop air handler, checking for condensate drain clogs or sensor malfunctions. After clearing a minor blockage, they monitor the BMS to confirm humidity levels return to the target of 55%.

Following the initial check, the tech begins their scheduled preventative maintenance tasks. Today's list includes changing the pre-filters on the HVAC systems for the trimming and packaging cleanrooms. This task is critical to maintaining air quality and preventing microscopic contaminants from compromising the final product, a key component of GMP compliance. While on the roof, they perform a visual inspection of the main chiller, listening for unusual bearing noise and checking for any refrigerant leaks. All actions, including filter part numbers and lot codes, are meticulously recorded in the Computerized Maintenance Management System (CMMS) for audit traceability.

Alert: In an extraction lab using volatile solvents like butane, a ventilation system failure is a critical emergency. The Facilities Tech must understand the immediate danger and be trained to safely shut down systems and coordinate with the safety manager to prevent an explosive atmosphere from forming.

Mid-morning, an ad-hoc work order arrives. An automated filling machine in the vape cartridge production line is faulting out. The tech reports to the packaging area, consults with the operator to understand the issue, and observes the machine's cycle. Using a multimeter and schematic diagrams, they diagnose a faulty proximity sensor. After following proper OSHA Lockout/Tagout procedures to de-energize the equipment, they replace the sensor from the spare parts inventory. They then power the machine back on and run several test cycles with the operator to confirm the repair is successful, minimizing costly production line downtime.

The afternoon is dedicated to a larger assigned task: supporting the installation of a new reverse osmosis/deionized (RO/DI) water skid. This system provides the high-purity water essential for feeding the plants and cleaning equipment. The tech works alongside a vendor, running PVC pipe, connecting electrical power, and assisting with the initial system startup and water quality testing. This project directly impacts the company's ability to scale cultivation output. The work requires careful budget tracking for parts and supplies. The day concludes with a final facility walkthrough, updating the CMMS with all completed assigned tasks, and preparing a handoff report for the next shift, detailing the status of the new RO/DI system and confirming the stability of the HVAC in Flower Room 4.


Core Responsibilities & Operational Impact

The Facilities Tech’s duties are central to operational success and are categorized into three key areas:

1. Proactive Maintenance & Asset Management

  • GMP-Compliant Maintenance Execution: Systematically perform scheduled maintenance on all critical cannabis production equipment. This includes lubricating pumps and motors, replacing belts and filters on HVAC units, and calibrating environmental sensors according to a strict schedule dictated by quality and regulatory standards.
  • Equipment Health Monitoring: Regularly inspect and monitor the performance of key systems like chillers, boilers, air compressors, and vacuum pumps. Use diagnostic tools to identify early signs of wear and tear, preventing catastrophic failures that could halt production for days.
  • Inventory & Budget Control: Manage an inventory of critical spare parts for key equipment. Track the usage of consumables and parts for repairs, providing data to the Facilities Manager to help control the maintenance budget and ensure financial efficiency.

2. Reactive Troubleshooting & Repair

  • Rapid Response to Downtime: Serve as the first responder for any ad-hoc equipment breakdown. This requires rapidly diagnosing the root cause of mechanical, electrical, or control system failures to bring production back online as quickly as possible.
  • Complex Problem-Solving: Troubleshoot a wide array of specialized cannabis equipment, from fertigation systems that deliver precise nutrient recipes to extraction equipment that operates under high pressure. This involves reading schematics, interpreting error codes, and applying a logical diagnostic process.
  • Vendor Coordination: Collaborate with and oversee external specialized technicians for repairs on highly complex or proprietary systems, such as chromatography skids or C1D1-rated extraction booths. Ensure vendor work meets internal safety and quality standards.

3. Safety, Compliance & Documentation

  • OSHA Safety Adherence: Execute all maintenance work in strict compliance with OSHA safety regulations. This includes the rigorous application of Lockout/Tagout (LOTO) procedures, use of appropriate Personal Protective Equipment (PPE), and adherence to protocols for working in confined spaces or at heights.
  • Audit-Ready Documentation: Meticulously document all maintenance activities, both planned and reactive, within the CMMS. This record-keeping is not just administrative; it is a critical requirement for passing GMP and state cannabis regulatory audits, proving that equipment is maintained in a state of control.
  • Facility Integrity: Perform general facility maintenance tasks, including basic plumbing, electrical, and structural repairs, to ensure the entire building envelope is secure, safe, and compliant with local building codes and cannabis security regulations.
Warning: Incomplete CMMS entries are equivalent to work not done in the eyes of an FDA or GMP auditor. Detailed, accurate, and timely documentation is a core function of this role, not an afterthought.

Strategic Impact Analysis

The Facilities Tech provides tangible value that directly influences the company's financial and operational performance:

Impact Area Strategic Influence
Cash Controls operational expenses by performing in-house repairs, avoiding costly external contractor fees. Reduces utility consumption by maintaining HVAC and other systems at peak efficiency.
Profits Directly maximizes revenue by ensuring near-100% uptime for all production-critical equipment, from cultivation environmental controls to extraction and packaging machinery.
Assets Protects and extends the useful life of the company's most expensive physical assets through diligent preventative maintenance, maximizing return on capital investment.
Growth Enables facility expansion and the adoption of new technologies by providing the foundational mechanical and electrical support needed for new equipment installation and commissioning.
People Creates a safe and reliable working environment by maintaining all equipment to OSHA standards, ensuring proper machine guarding, ventilation, and emergency systems are always operational.
Products Guarantees product quality and consistency by maintaining the precise environmental and equipment parameters required by cultivation, extraction, and manufacturing SOPs.
Legal Exposure Minimizes liability from workplace accidents through strict adherence to safety protocols and well-maintained equipment. Creates a defensible record of compliance.
Compliance Keeps the physical facility in a constant state of audit-readiness for unannounced inspections from state cannabis regulators, fire marshals, and OSHA.
Regulatory Implements physical changes to the facility and equipment as required to adapt to evolving fire codes, safety standards, and cannabis-specific regulations.
Info: A skilled Facilities Tech transforms the maintenance department from a cost center into a strategic partner that actively contributes to positive business results.

Chain of Command & Key Stakeholders

Reports To: This position typically reports to the Facilities Manager or, in smaller organizations, the Director of Operations.

Similar Roles: In the broader industrial market, this role aligns with titles like Industrial Maintenance Technician, Building Engineer, Plant Mechanic, or HVAC/R Technician. Within cannabis, the role is unique due to the combination of GMP requirements from pharma, the hazardous material handling of the chemical industry, and the precise agricultural technology of modern cultivation. It requires a broader skill set than a traditional maintenance role focused on a single trade.

Works Closely With: This position is highly collaborative. Key stakeholders include the Head of Cultivation, to ensure grow room environments are perfect for plant health; the Extraction Manager, to maintain the safety and efficiency of high-pressure extraction equipment; and the Quality Assurance Manager, to ensure all maintenance and calibration activities are documented and compliant with GMP standards.

Note: The Facilities Tech must be an excellent communicator, able to translate complex mechanical issues into understandable terms for department heads to make informed operational decisions.

Technology, Tools & Systems

Proficiency with modern industrial technology is essential for success:

  • Building Management Systems (BMS): Hands-on experience with environmental control platforms like Argus, Priva, or Trane Tracer to monitor and control HVAC, CO2 levels, and lighting across the facility.
  • Computerized Maintenance Management Systems (CMMS): Daily use of software like UpKeep, Fiix, or MaintainX to manage work orders, track preventative maintenance schedules, and document all repair activities for regulatory compliance.
  • Advanced Diagnostic Tools: Competent use of tools beyond basic hand tools, including multimeters for electrical troubleshooting, thermal imaging cameras for identifying motor hotspots, and refrigeration gauge manifolds for HVAC diagnostics.
  • Programmable Logic Controllers (PLC): Basic understanding of PLCs to troubleshoot automated equipment. The ability to connect to a PLC with a laptop to diagnose sensor or output faults is highly desirable.
Strategic Insight: A tech who can effectively leverage the data from a BMS and CMMS can shift the maintenance strategy from reactive to predictive, using trends to anticipate failures and schedule repairs before they impact production.

The Ideal Candidate Profile

Transferable Skills

Professionals from several highly regulated or mission-critical industries are well-equipped for this role:

  • Pharmaceutical or Food & Beverage Manufacturing: Direct experience with GMP, cleanroom protocols, sanitary process piping, purified water systems (RO/DI), and rigorous documentation practices is exceptionally valuable and directly transferable.
  • Data Center or Hospital Maintenance: A background in maintaining mission-critical infrastructure where uptime is non-negotiable. Expertise in managing large-scale cooling systems (chillers, CRAC units), backup power, and complex building controls is a major asset.
  • Industrial Manufacturing: A strong foundation in maintaining production line equipment, including motors, drives, conveyors, PLCs, and pneumatic systems. A deep understanding of electrical safety and LOTO is critical.
  • Commercial HVAC & Refrigeration: Certified technicians with experience servicing and repairing large commercial and industrial HVAC systems, chillers, and boilers possess the core skill set needed to manage the facility's most critical environmental equipment.

Critical Competencies

The role demands specific professional attributes for high performance:

  • Systematic Problem-Solving: The ability to approach complex equipment failures with a logical, step-by-step diagnostic process to efficiently identify the root cause, rather than just treating symptoms.
  • High Sense of Urgency: An understanding that in a production environment, every minute of equipment downtime translates to lost revenue. The candidate must be able to work efficiently and decisively under pressure.
  • Procedural Discipline: A commitment to meticulously following safety procedures (especially LOTO), maintenance SOPs, and documentation requirements. The candidate must value process and precision.
Note: While cannabis industry experience is a plus, a proven track record of maintaining complex equipment in any GMP-regulated or mission-critical industrial environment is the primary qualifier for top candidates.

Top 3 Influential Entities for the Role

These organizations establish the rules and best practices that govern the work of a Facilities Tech in cannabis:

  • Occupational Safety and Health Administration (OSHA): OSHA's standards are the law of the land for workplace safety. For a Facilities Tech, the most critical standards are 29 CFR 1910.147 (Lockout/Tagout), as well as regulations governing electrical safety, machine guarding, and hazardous materials.
  • National Fire Protection Association (NFPA): The NFPA provides the fire codes that are essential for facility safety and licensure, especially in facilities with solvent-based extraction. NFPA 1, Chapter 38, provides specific guidance for cannabis facilities, dictating requirements for ventilation, gas detection, and explosion-proof equipment that the tech must maintain.
  • Food and Drug Administration (FDA) & Good Manufacturing Practices (GMP): While cannabis is not federally regulated by the FDA, most states have adopted FDA-style GMP regulations for its production. For a tech, this means all equipment must be maintained, calibrated, and cleaned according to strict, documented procedures outlined in 21 CFR Parts 210 and 211.
Info: A candidate who can speak to their experience with LOTO, NFPA codes, and GMP documentation during an interview will immediately stand out as a top-tier professional.

Acronyms & Terminology

Acronym/Term Definition
BMS Building Management System. A computer-based system that controls and monitors a building's mechanical and electrical equipment such as ventilation, lighting, and power systems.
C1D1 Class 1, Division 1. An area designation by the National Electrical Code where flammable gases or vapors are present under normal operating conditions. Requires specialized explosion-proof equipment.
CMMS Computerized Maintenance Management System. Software that centralizes maintenance information and facilitates the processes of maintenance operations.
GMP Good Manufacturing Practices. A system of regulations and guidelines to ensure that products are consistently produced and controlled according to quality standards.
HVAC Heating, Ventilation, and Air Conditioning. The technology of indoor and vehicular environmental comfort. Critical for controlling cannabis cultivation environments.
LOTO Lockout/Tagout. A safety procedure used to ensure that dangerous machines are properly shut off and not able to be started up again prior to the completion of maintenance or repair work.
NFPA National Fire Protection Association. A global nonprofit organization devoted to eliminating death, injury, property and economic loss due to fire, electrical and related hazards.
OSHA Occupational Safety and Health Administration. The federal agency charged with ensuring safe and healthful working conditions for working men and women.
PLC Programmable Logic Controller. An industrial computer control system that continuously monitors the state of input devices and makes decisions based upon a custom program to control the state of output devices.
PM Preventative Maintenance. The regular and routine maintenance of equipment and assets in order to keep them running and prevent any costly unplanned downtime from unexpected equipment failure.
RO/DI Reverse Osmosis/Deionization. A water purification process that removes contaminants, producing high-purity water essential for cannabis cultivation and cleaning.
SOP Standard Operating Procedure. A set of step-by-step instructions compiled by an organization to help workers carry out complex routine operations.
VFD Variable Frequency Drive. A type of motor controller that drives an electric motor by varying the frequency and voltage supplied to the electric motor. Used to control the speed of fans and pumps.

Disclaimer

This article and the content within this knowledge base are provided for informational and educational purposes only. They do not constitute business, financial, legal, or other professional advice. Regulations and business circumstances vary widely. You should consult with a qualified professional (e.g., attorney, accountant, specialized consultant) who is familiar with your specific situation and jurisdiction before making business decisions or taking action based on this content. The site, platform, and authors accept no liability for any actions taken or not taken based on the information provided herein.

    • Related Articles

    • Job Profile: Cultivation Tech

      Job Profile: Cultivation Tech Info: This profile details the essential role of the Cultivation Technician, the frontline executor responsible for translating advanced agronomic science and strategy into high-value, compliant cannabis products. Job ...
    • Job Profile: Cultivation Tech I

      Job Profile: Cultivation Tech I Info: This profile details the foundational role of the Cultivation Tech I, a position that blends horticultural science with process-driven manufacturing to ensure the consistent, compliant, and efficient production ...
    • Job Profile: Production Tech (Extractions)

      Job Profile: Production Tech (Extractions) Info: This profile details the function of the Production Tech (Extractions), a pivotal role responsible for transforming raw cannabis biomass into high-value, purified concentrates, directly creating the ...
    • Job Profile: Maintenance Specialist

      Job Profile: Maintenance Specialist Info: This profile details the essential function of the Maintenance Specialist, a role that underpins the operational integrity, asset performance, and regulatory compliance of advanced cannabis production ...
    • Job Profile: Security Officer

      Job Profile: Security Officer Info: This profile details the essential function of the Security Officer, a role that serves as the frontline defense for protecting high-value assets, ensuring personnel safety, and maintaining the strict regulatory ...