Job Profile: Senior Inventory Coordinator

Job Profile: Senior Inventory Coordinator

Job Profile: Senior Inventory Coordinator

Info: This profile details the mission-critical role of the Senior Inventory Coordinator, the operational linchpin responsible for ensuring the absolute accuracy, compliance, and security of cannabis assets throughout the distribution and logistics lifecycle.

Job Overview

The Senior Inventory Coordinator is the guardian of an organization's most valuable physical asset: its cannabis inventory. This position operates at the high-stakes intersection of physical logistics, digital traceability, and stringent government regulation. The role's primary function is to maintain a perfect, real-time reconciliation between the physical stock held in vaults and distribution centers and its digital representation in the state-mandated seed-to-sale tracking system. In an industry where a single misplaced gram can trigger a full-scale regulatory audit and jeopardize a multi-million-dollar license, this position is the central nervous system of the supply chain. The coordinator ensures that every product—from bulk flower to individual vape cartridges—is meticulously tracked, documented, and accounted for from the moment it enters the facility to its final departure on a secure transport vehicle. This function is fundamental to operational continuity, financial reporting accuracy, and the company’s legal right to operate.

Strategic Insight: Flawless inventory management is not a back-office task; it is a primary driver of commercial success in cannabis. It enables reliable order fulfillment, builds trust with dispensary partners, and creates a defensible compliance posture that is essential for long-term growth and scalability.

A Day in the Life

The day begins inside the main product vault, a limited-access, climate-controlled area under constant video surveillance. The first task is to execute a planned cycle count. Today’s focus is on high-value concentrates. Using a handheld RFID scanner, the coordinator audits a specific set of shelves containing batches of live resin, systematically scanning the Unique Identifier (UID) tag on each package. The scanner’s data is cross-referenced in real-time against the inventory quantities listed in both the company’s Enterprise Resource Planning (ERP) system and the state’s Metrc seed-to-sale portal. A discrepancy of two grams is flagged on a specific batch. The investigation begins immediately. The coordinator reviews vault access logs, security camera footage from the previous shift, and recent outbound manifests to trace the product’s movement and identify the source of the error—a likely data entry mistake during the last fulfillment cycle.

Next, the focus shifts to outbound logistics. The Senior Inventory Coordinator meets with the Fleet Manager to review the day's transport manifests. Each manifest is a legally binding document detailing every single cannabis product loaded onto a delivery vehicle. The coordinator meticulously verifies that the product descriptions, quantities, batch numbers, and UID tags on the manifest perfectly match the physical products staged for loading. They confirm that the associated Certificate of Analysis (COA) for each batch is digitally attached to the manifest, a requirement for delivery acceptance at the dispensary. One manifest for a major client is found to have an incorrect UID for a case of THC-infused seltzers. The coordinator flags the error, initiates a correction in the seed-to-sale system, and oversees the re-printing of the compliant manifest before the vehicle can be loaded, preventing a costly rejection at the destination.

Alert: A non-compliant manifest is grounds for a state regulator to halt a vehicle in transit, seize the entire shipment, and issue severe penalties. Manifest accuracy is a zero-tolerance operational imperative.

Midday involves managing specialized inventory zones. The coordinator audits the quarantine cage, where product is held pending lab testing results or is segregated due to a potential quality issue. They verify that the physical and digital segregation is absolute, ensuring no non-compliant product can be accidentally moved into sellable stock. Later, they process an inventory adjustment for product destruction. A case of edibles past its expiration date must be disposed of according to strict state protocols. The coordinator documents the process, records the exact weight and UID of the product being destroyed, and ensures a witness signs off on the documentation before the product is rendered unusable and disposed of. This entire event is logged in the seed-to-sale system as a permanent record.

The afternoon is dedicated to data analysis and procedural improvement. The coordinator runs a velocity report to identify the fastest and slowest-moving SKUs over the past quarter. This data is shared with the sales and procurement teams to optimize reordering and prevent both stockouts of popular items and overstocking of slow sellers. They also analyze inventory accuracy trends, noting a recurring pattern of minor discrepancies in a specific picking zone. A root cause analysis suggests the layout of the shelving is causing picking errors. The coordinator drafts a proposal for a small-scale reorganization of the zone and develops a revised Standard Operating Procedure (SOP) to present to the Director of Logistics. The day concludes with a final system-wide reconciliation and the generation of a daily inventory status report for senior management, detailing key metrics like inventory value on hand, accuracy rate, and the status of any open discrepancy investigations.


Core Responsibilities & Operational Impact

The Senior Inventory Coordinator executes their duties across three primary domains of responsibility:

1. Auditing & Physical Inventory Control

  • Systematic Cycle Counting: Designing and executing a perpetual audit calendar to ensure every SKU in the facility is physically counted on a recurring basis, prioritizing high-value and high-velocity items.
  • Discrepancy Investigation & Resolution: Leading the immediate investigation of any variance between physical stock and system records. This involves data analysis, review of surveillance footage, and interviews with staff to determine the root cause and implement corrective actions.
  • Vault & Warehouse Management: Overseeing the organization and security of all inventory storage areas. This includes managing product placement based on FIFO/FEFO principles and ensuring strict access control protocols are followed.

2. Compliance Documentation & Reporting

  • Seed-to-Sale System Integrity: Acting as the primary owner of data accuracy within the state-mandated tracking system (e.g., Metrc). Every inventory movement, from internal transfers to final sale, must be flawlessly recorded in near real-time.
  • Manifest Generation & Verification: Creating, auditing, and finalizing all transport manifests. This critical compliance document must be 100% accurate before any cannabis product leaves the facility's secure perimeter.
  • Audit Preparedness & Record-Keeping: Maintaining a comprehensive and defensible library of all inventory-related documentation, including adjustment logs, destruction records, and reconciliation reports, to ensure readiness for unannounced state regulatory inspections.

3. Process & Systems Optimization

  • SOP Development: Authoring, updating, and training staff on all Standard Operating Procedures related to inventory handling, including receiving, storing, picking, packing, and shipping of cannabis goods.
  • Inventory Data Analysis: Generating and interpreting reports on key performance indicators such as inventory turnover, stock aging, order fulfillment accuracy, and shrinkage rates to inform business strategy.
  • Cross-Functional Collaboration: Working closely with sales to align inventory levels with demand forecasts, with post-harvest to manage the intake of new finished goods, and with finance to provide accurate data for financial statements.
Warning: In the cannabis industry, inventory shrinkage is not just a financial loss; it is a compliance failure that can be interpreted as product diversion, a violation that can lead to immediate license revocation.

Strategic Impact Analysis

The Senior Inventory Coordinator has a direct and measurable impact on the company's performance across multiple strategic vectors:

Impact Area Strategic Influence
Cash Protects working capital by minimizing inventory loss from damage, expiration, or shrinkage, and prevents cash drains from severe regulatory fines.
Profits Maximizes revenue by ensuring high order fulfillment accuracy, preventing lost sales due to perceived stockouts, and avoiding chargebacks from retailers for incorrect shipments.
Assets Directly manages and secures the company's largest current asset—the finished goods inventory—ensuring its value is preserved and accurately reflected on the balance sheet.
Growth Establishes a scalable and auditable inventory control framework that provides the confidence to expand product lines and enter new geographic markets.
People Drives operational discipline and accountability through clear procedures and training, reducing errors and fostering a culture of precision across the logistics team.
Products Guarantees end-to-end product traceability, enabling rapid and precise execution of a product recall if necessary and protecting consumer safety and brand reputation.
Legal Exposure Creates an unimpeachable record of the chain of custody for all cannabis products, providing a robust legal defense against accusations of diversion or non-compliance.
Compliance Serves as the frontline executor of state-mandated inventory tracking regulations, directly ensuring the company maintains its good standing with cannabis control boards.
Regulatory Acts as the primary point of contact and subject matter expert for inventory during regulatory audits, demonstrating operational control and transparency to inspectors.
Info: An organization's ability to pass a surprise inventory audit without issue is a direct reflection of the effectiveness of its Senior Inventory Coordinator.

Chain of Command & Key Stakeholders

Reports To: This position typically reports to the Director of Logistics, Supply Chain Manager, or Director of Operations.

Similar Roles: This role shares core competencies with an Inventory Control Manager, Logistics Analyst, or Warehouse Operations Supervisor in traditional CPG or pharmaceutical industries. However, the cannabis-specific role carries a significantly heavier weight of regulatory compliance. Equivalently skilled professionals might hold titles like Supply Chain Compliance Specialist or Regulated Materials Controller in other highly-regulated sectors. The position is a senior, non-managerial expert role, pivotal for bridging the gap between frontline warehouse staff and supply chain leadership.

Works Closely With: This position requires constant collaboration with the Fleet Manager, Fulfillment Supervisor, Head of Post-Harvest Production, and the Chief Compliance Officer.

Note: Effective communication with the compliance department is critical. The Senior Inventory Coordinator often functions as the operational arm of the compliance team within the four walls of the distribution center.

Technology, Tools & Systems

Mastery of specific technology platforms is essential for success in this role:

  • State Seed-to-Sale (S2S) Systems: Deep, expert-level proficiency in the state-mandated tracking system (e.g., Metrc, BioTrackTHC, Leaf Data Systems) is non-negotiable. This is the ultimate system of record for all compliance activities.
  • Enterprise Resource Planning (ERP) / Inventory Management Systems (IMS): Advanced user skills in company-side systems (e.g., SAP, NetSuite, or cannabis-specific platforms like Canix or Distru) used for operational management, order processing, and financial reporting.
  • RF Scanning Technology: Daily use of handheld barcode and RFID scanners for accurate and efficient data capture during cycle counts, order picking, and receiving.
  • Data Analysis & Reporting Software: High proficiency in Microsoft Excel (pivot tables, VLOOKUPs, complex formulas) is required for analysis and reporting. Experience with business intelligence tools like Tableau or Power BI is highly desirable.
Strategic Insight: The ability to seamlessly integrate the operational data from the ERP/IMS with the compliance data in the S2S system is a key skill that separates top-tier candidates.

The Ideal Candidate Profile

Transferable Skills

Professionals from other highly regulated and detail-oriented industries are exceptionally well-suited for this role:

  • Pharmaceutical & Medical Device Logistics: Experience with cGMP (current Good Manufacturing Practices), lot and batch traceability, DEA regulations, and cold chain logistics provides a perfect foundation.
  • Alcohol & Tobacco Distribution: A strong background in managing products subject to high excise taxes, state-specific shipping regulations, and strict chain-of-custody requirements is directly transferable.
  • Food & Beverage (Perishables): Expertise in managing inventory with limited shelf life using FEFO (First-Expired, First-Out) principles, and experience with food safety and recall protocols are highly relevant.
  • Defense & Aerospace (Asset Tracking): A background in managing high-value, serialized components where every item must be accounted for translates well to the UID-based tracking in cannabis.

Critical Competencies

The role demands a unique combination of technical skills and personal attributes:

  • Process Rigor: The ability to not only follow complex standard operating procedures but to identify weaknesses and champion improvements to enhance accuracy and efficiency.
  • Analytical Acumen: The skill to look beyond a simple number discrepancy and use data to conduct a thorough root cause analysis, identifying whether the issue is systemic, technological, or human error.
  • Unwavering Attention to Detail: An intrinsic drive for precision. In this role, small clerical errors can have massive compliance and financial consequences, making meticulousness a core character trait.
Note: While prior cannabis experience is an asset, demonstrated expertise in inventory control within any federally regulated industry is often a more critical indicator of potential success.

Top 3 Influential Entities for the Role

The daily functions and strategic priorities of this role are shaped by these key organizations:

  • State Cannabis Regulatory Agency: This is the most dominant entity (e.g., California's Department of Cannabis Control, Florida's Office of Medical Marijuana Use). This agency writes and enforces the specific regulations for inventory tracking, manifesting, security, and record-keeping that govern every aspect of the role.
  • Metrc LLC: As the provider of the seed-to-sale tracking system used in a majority of legal states, Metrc is a quasi-regulatory body. Its software functionality, API limitations, and reporting requirements directly dictate the coordinator's daily digital workflows and compliance tasks.
  • State and Local Departments of Transportation (DOT): These agencies regulate the commercial vehicles used for transport. The Senior Inventory Coordinator must ensure that all manifests and vehicle preparations align with state-specific regulations for the secure transport of cannabis, which often exceed general commercial transport rules.
Info: Proactively monitoring updates and bulletins from the state cannabis agency and Metrc is a key responsibility, as unannounced changes to tracking or manifest rules can immediately impact operations.

Acronyms & Terminology

Acronym/Term Definition
S2S Seed-to-Sale. A term for the government-mandated tracking system used to monitor the entire lifecycle of a cannabis product.
UID Unique Identifier. A specific alphanumeric code or RFID tag assigned to each plant or package of cannabis product for tracking within the S2S system.
Manifest The official, state-required transport document that details the contents, origin, destination, and transporter of a cannabis shipment.
COA Certificate of Analysis. A document from an accredited third-party lab that confirms a cannabis product has been tested for potency and contaminants.
ERP Enterprise Resource Planning. A type of software that organizations use to manage day-to-day business activities such as accounting, procurement, and supply chain operations.
IMS Inventory Management System. Software used to track inventory levels, orders, sales, and deliveries.
FEFO First-Expired, First-Out. An inventory management principle where products with the earliest expiration dates are shipped first.
Shrinkage The loss of inventory that can be attributed to factors such as employee theft, shoplifting, administrative error, vendor fraud, damage, or cashier error.
Cycle Count An inventory auditing procedure where a small subset of inventory in a specific location is counted on a specified day.
Reconciliation The process of comparing physical inventory counts to the records in the inventory management system and S2S system to identify and resolve discrepancies.
Diversion The illegal transfer of regulated cannabis products from the legal supply chain to the illicit market. Unexplained inventory loss is often treated as potential diversion by regulators.
Chain of Custody The chronological documentation or paper trail, showing the seizure, custody, control, transfer, analysis, and disposition of physical or electronic evidence. In cannabis, it refers to the documented path of the product.
SOP Standard Operating Procedure. A set of step-by-step instructions compiled by an organization to help workers carry out complex routine operations.

Disclaimer

This article and the content within this knowledge base are provided for informational and educational purposes only. They do not constitute business, financial, legal, or other professional advice. Regulations and business circumstances vary widely. You should consult with a qualified professional (e.g., attorney, accountant, specialized consultant) who is familiar with your specific situation and jurisdiction before making business decisions or taking action based on this content. The site, platform, and authors accept no liability for any actions taken or not taken based on the information provided herein.

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