Job Profile: Performance Marketing Manager

Job Profile: Performance Marketing Manager

Job Profile: Performance Marketing Manager

Info: This profile details the pivotal role of the Performance Marketing Manager, a data-driven strategist responsible for driving measurable customer acquisition and revenue growth within the complex regulatory framework of the cannabis industry.

Job Overview

The Performance Marketing Manager is the analytical engine of the cannabis brand's growth strategy. This professional operates in an environment where conventional digital advertising channels, such as Google Ads and Meta, impose severe restrictions on cannabis-related content. Success requires a mastery of data analytics, creative problem-solving, and a deep understanding of multi-state regulatory nuances. The role focuses exclusively on launching, managing, and optimizing digital campaigns that produce a quantifiable return on investment. This includes driving e-commerce sales for ancillary products, increasing foot traffic to physical dispensaries, and growing customer loyalty program enrollments. This position directly determines the efficiency of the marketing budget and the company's ability to acquire new customers at a profitable scale, navigating a landscape forbidden to mainstream advertisers.

Strategic Insight: In an industry with restricted advertising, a skilled Performance Marketing Manager creates a significant competitive advantage by unlocking scalable, compliant digital channels that competitors have not yet mastered.

A Day in the Life

The day begins with a comprehensive data audit of all active digital campaigns. The manager analyzes the performance metrics from the previous 24 hours in a centralized dashboard. This review focuses on key performance indicators (KPIs) like Cost Per Acquisition (CPA) for new loyalty program sign-ups in the Illinois market and Return on Ad Spend (ROAS) from a programmatic display campaign promoting a new line of vape hardware. The manager notices that the click-through rate on a Google Ads campaign targeting keywords related to 'dispensary near me' in Denver is high, but the on-site conversion rate is low. This triggers an immediate investigation into the landing page experience for that specific campaign.

Next, the focus shifts to compliance and creative development. The manager meets with the in-house legal and compliance team to review ad copy for an upcoming SMS campaign announcing a flash sale in Massachusetts. Every word is scrutinized to ensure it does not make unapproved health claims and adheres to the state's stringent rules against appealing to minors. Simultaneously, the manager provides feedback to the creative team on new banner ads for a programmatic campaign. The feedback is highly specific, instructing designers to avoid any imagery of the cannabis plant itself and to ensure the mandatory age-gate and responsibility warnings are legible on all ad sizes.

Alert: A single non-compliant ad on a platform like Google Ads can trigger an automatic account suspension, halting all paid acquisition efforts instantly. Daily collaboration with compliance is a critical risk mitigation activity.

Midday is dedicated to optimization and testing. Based on the morning's data analysis, the manager launches an A/B test on the underperforming Denver landing page. Version A, the control, remains the same. Version B is updated with a more prominent call-to-action button and a simplified lead capture form. The manager allocates 50% of the campaign's traffic to each version and sets up conversion tracking in Google Analytics to declare a statistically significant winner within 72 hours. This structured A/B testing methodology is applied constantly to ad copy, audience targeting, and bidding strategies to incrementally improve all performance metrics.

The afternoon involves strategic collaboration with external partners. The manager holds a weekly performance review call with the account representative from a cannabis-focused programmatic advertising platform. They discuss campaign performance, inventory quality, and opportunities to target new audience segments. Following this, the manager connects with the SEO team to align paid and organic search strategies. They share data on high-converting keywords from Google Ads, which the SEO team can then target for organic ranking improvements. This ensures a synergistic approach to search engine marketing. The day concludes with the preparation of a weekly performance report for the Chief Marketing Officer, translating complex datasets into actionable insights and strategic recommendations for the upcoming week's budget allocation.


Core Responsibilities & Operational Impact

The Performance Marketing Manager drives growth through three primary functions:

1. Digital Campaign Architecture & Execution

  • Multi-Channel Campaign Management: Designing, launching, and managing paid campaigns across Google Ads, programmatic display networks, paid search, and compliant social media channels. This includes everything from keyword research to ad copywriting and budget management.
  • Audience Segmentation & Targeting: Building and refining target audience profiles based on demographic, geographic, and behavioral data. This involves leveraging first-party data from loyalty programs and creating lookalike audiences on platforms where possible.
  • Regulatory Adherence: Acting as the final checkpoint for all paid media, ensuring every ad and landing page is fully compliant with a patchwork of state-level cannabis advertising regulations and the terms of service of each ad platform.

2. Performance Analysis & Optimization

  • Data Analysis & Reporting: Continuously monitoring all performance metrics (CPA, ROAS, LTV, CTR) and creating detailed reports that provide actionable insights to leadership. This involves mastering platforms like Google Analytics.
  • A/B Testing & Conversion Rate Optimization (CRO): Implementing a rigorous A/B testing framework for all elements of the marketing funnel, including ad creative, ad copy, landing pages, and user flows, to consistently improve campaign efficiency.
  • Budget Allocation & Pacing: Managing a significant marketing budget, making data-driven decisions on where to allocate funds to achieve the highest return, and ensuring budget is spent effectively throughout the month or quarter.

3. Marketing Strategy & External Partner Management

  • Contribution to Marketing Strategy: Using campaign data to inform the broader marketing strategy, providing insights on customer behavior, product popularity, and competitive landscape.
  • Vendor & Agency Management: Managing relationships with external partners, including specialized ad agencies, technology vendors, and programmatic platforms, holding them accountable for performance and SLAs.
  • Cross-Functional Collaboration: Working closely with the brand, sales, and retail teams to ensure paid campaigns are aligned with product launches, promotional calendars, and overall business objectives.
Warning: Focusing on vanity metrics like impressions or clicks without connecting them to actual sales or dispensary visits can quickly deplete a marketing budget with no tangible business impact. This role demands a relentless focus on bottom-funnel performance metrics.

Strategic Impact Analysis

The Performance Marketing Manager directly influences key business outcomes through precise, data-driven actions:

Impact Area Strategic Influence
Cash Maximizes the efficiency of marketing spend by reallocating budget from underperforming campaigns to high-ROAS initiatives in real time, preventing wasted capital.
Profits Directly drives revenue by acquiring new customers through measurable digital channels and optimizing campaigns to lower the Cost Per Acquisition, thus increasing profit margins.
Assets Builds a valuable asset of first-party customer data by driving sign-ups for email newsletters, SMS lists, and loyalty programs, which are crucial for direct marketing.
Growth Creates a scalable and repeatable marketing playbook for entering new state markets, enabling rapid expansion by adapting proven strategies to new regulatory environments.
People Supports the retail and sales teams by driving qualified foot traffic and online leads, helping them achieve sales targets and validating the impact of marketing investment.
Products Generates actionable insights from campaign performance data to inform product strategy, identifying which product categories or attributes resonate most strongly with consumers.
Legal Exposure Significantly mitigates the risk of financial penalties, license violations, or ad account shutdowns by ensuring all digital advertising is rigorously vetted for compliance.
Compliance Functions as the operational arm of the compliance team within marketing, translating complex legal regulations into practical, executable digital campaign rules.
Regulatory Monitors and adapts to the constantly changing advertising policies of platforms like Google and Meta, as well as new state-level marketing laws.
Info: An effective performance marketing program turns marketing from a cost center into a predictable, scalable, and measurable revenue driver for the organization.

Chain of Command & Key Stakeholders

Reports To: This position typically reports to the Chief Marketing Officer (CMO) or the Director of Digital Marketing.

Similar Roles: This role is functionally similar to titles like Digital Marketing Manager, Paid Acquisition Manager, or Growth Marketer. However, the cannabis-specific context adds a critical layer of regulatory navigation and creative problem-solving not present in other industries. Professionals in this role must be both quantitatively adept and strategically nimble to succeed. It aligns with mid-to-senior level marketing roles that have direct budget and revenue responsibility.

Works Closely With: This position requires tight collaboration with the Compliance Officer, Head of Brand Marketing, Director of Retail Operations, and Data Analysts.

Note: The relationship between the Performance Marketing Manager and the Compliance Officer is paramount. Constant communication is required to innovate on marketing strategy without introducing unacceptable regulatory risk.

Technology, Tools & Systems

Mastery of a modern marketing technology stack is essential for success:

  • Advertising Platforms: Deep expertise in Google Ads (Search, Display, YouTube) and Microsoft Ads is mandatory. Experience with cannabis-compliant programmatic Demand-Side Platforms (DSPs) like StackAdapt or Choozle is highly valued.
  • Analytics & Business Intelligence: Proficiency in Google Analytics (GA4) and Google Tag Manager for conversion tracking. Experience with data visualization tools like Looker, Tableau, or Google Data Studio to create performance dashboards.
  • MarTech & CRM: Familiarity with CRM and marketing automation platforms (e.g., HubSpot), cannabis-specific loyalty platforms (e.g., Springbig), and SMS marketing providers (e.g., Fyllo).
  • SEO & Research Tools: Working knowledge of tools like SEMrush, Ahrefs, or SpyFu to conduct keyword research, competitor analysis, and inform paid search strategy.
Strategic Insight: Integrating data from the point-of-sale system with analytics platforms allows for true end-to-end ROAS tracking, connecting a specific digital ad click to an in-store purchase.

The Ideal Candidate Profile

Transferable Skills

Candidates with a background in other highly regulated or complex industries are uniquely positioned for success:

  • Online Gaming & Sports Betting: Direct experience navigating state-by-state advertising laws, strict age-gating requirements, and geo-targeting. This skill set is almost a one-to-one match for the challenges in cannabis.
  • Financial Services & Insurance: Expertise in performance-based lead generation, optimizing for Cost Per Lead (CPL) and CPA, and adhering to strict compliance rules around claims and disclosures.
  • Pharmaceutical & Healthcare Marketing: A strong background in working within a framework of advertising restrictions, particularly around making health claims, and targeting specific, sensitive audiences.
  • Alcohol & Tobacco Industries: Proven ability to build a brand and drive sales for an age-restricted product while adhering to a complex web of marketing regulations.

Critical Competencies

The role demands a specific blend of professional attributes:

  • Analytical Rigor: The ability to look at a complex data set, identify meaningful trends, and translate those trends into a clear, actionable marketing strategy.
  • Creative Resilience: A persistent and innovative mindset to find new ways to reach customers when traditional marketing channels are unavailable or become restricted overnight.
  • Regulatory Fluency: The capacity to quickly read, understand, and apply complex legal and regulatory text to day-to-day campaign management and strategic planning.
Note: While prior cannabis industry experience is a bonus, a proven track record of driving measurable results in another heavily regulated industry is the most critical predictor of success.

Top 3 Influential Entities for the Role

These three entities shape the daily reality and strategic boundaries of the Performance Marketing Manager in cannabis:

  • Google & Meta's Advertising Policies: These tech giants are the gatekeepers to the largest digital audiences. Their internal policies regarding cannabis, hemp, and CBD advertising are often more restrictive than state law and can change without notice, requiring constant vigilance and strategy adaptation.
  • State Cannabis Regulatory Agencies: Bodies like the California Department of Cannabis Control (DCC) or the Florida Office of Medical Marijuana Use (OMMU) create and enforce the specific, legally-binding rules for cannabis advertising in their respective states. Compliance is not optional.
  • Data Privacy Laws (CCPA/CPRA, GDPR): Regulations governing the collection and use of consumer data directly impact how audiences can be targeted and retargeted. A deep understanding of data privacy is crucial for building compliant and effective marketing campaigns.
Info: Top candidates actively subscribe to industry newsletters and policy trackers to stay informed, in real-time, of any shifts from these influential entities.

Acronyms & Terminology

Acronym/Term Definition
ROAS Return on Ad Spend. A key performance metric measuring the gross revenue generated for every dollar spent on advertising.
CPA Cost Per Acquisition. The total cost of acquiring one new paying customer through a specific campaign or channel.
LTV Lifetime Value. A metric that predicts the total net profit a company can expect from a single customer over the entire duration of their relationship.
PPC Pay-Per-Click. A model of internet marketing in which advertisers pay a fee each time one of their ads is clicked.
SEM Search Engine Marketing. The practice of marketing a business using paid advertisements that appear on search engine results pages.
DSP Demand-Side Platform. Software used by advertisers to buy mobile, search, and video ads from a marketplace on which publishers list advertising inventory.
Geo-fencing A location-based service in which an app or other software uses GPS, RFID, Wi-Fi or cellular data to trigger a pre-programmed action when a mobile device enters or exits a virtual boundary set up around a geographical location.
A/B Testing Also known as split testing, this is a method of comparing two versions of a webpage, ad, or app against each other to determine which one performs better.
CTR Click-Through Rate. The ratio of users who click on a specific link to the number of total users who view a page, email, or advertisement.
CRO Conversion Rate Optimization. The systematic process of increasing the percentage of website visitors who take a desired action.
SERP Search Engine Results Page. The page displayed by a search engine in response to a query by a user.
MQL Marketing Qualified Lead. A lead who has indicated interest in what a brand has to offer based on marketing efforts or is otherwise more likely to become a customer than other leads.

Disclaimer

This article and the content within this knowledge base are provided for informational and educational purposes only. They do not constitute business, financial, legal, or other professional advice. Regulations and business circumstances vary widely. You should consult with a qualified professional (e.g., attorney, accountant, specialized consultant) who is familiar with your specific situation and jurisdiction before making business decisions or taking action based on this content. The site, platform, and authors accept no liability for any actions taken or not taken based on the information provided herein. Videos, links, downloads or other materials shown or referenced are not endorsements of any product, process, procedure or entity. Perform your own research and due diligence at all times in regards to federal, state and local laws, safety and health services.

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