Job Profile: Manager, Wholesale Planning

Job Profile: Manager, Wholesale Planning

Job Profile: Manager, Wholesale Planning

Info: This profile details the pivotal role of the Manager, Wholesale Planning, who serves as the central nervous system for the commercial organization, ensuring that product supply is perfectly synchronized with market demand in the dynamic cannabis sector.

Job Overview

The Manager, Wholesale Planning is the strategic architect of a cannabis company's financial performance. This role operates at the critical intersection of agricultural supply, manufacturing capacity, and commercial sales. In an industry defined by state-by-state regulatory silos, agricultural volatility, and rapid shifts in consumer preference, this position is responsible for creating the data-driven demand and supply plans that guide the entire organization. The manager translates sales forecasts and market intelligence into precise production schedules and inventory targets. The ultimate objective is to maximize revenue by ensuring high-demand products are always available while minimizing financial losses from expired or obsolete inventory. This individual's analysis directly prevents stock-outs of popular vape SKUs and avoids costly write-downs on aging cannabis flower, making their function essential for profitability and scalable growth.

Strategic Insight: Exceptional wholesale planning is a powerful competitive advantage. It transforms the unpredictability of cultivation into a predictable revenue stream, enabling market share capture and margin protection.

A Day in the Life

The day for a Manager, Wholesale Planning begins with a deep dive into data. The first action is to review the previous day's sales velocity reports from the company's Customer Relationship Management (CRM) system. This involves analyzing sales orders from dispensaries across different territories to see which products are moving faster or slower than projected. This sales data is cross-referenced with real-time inventory levels pulled from the state-mandated seed-to-sale tracking system, such as METRC, and the internal Enterprise Resource Planning (ERP) system. An alert is noted: a popular 1-gram 'OG Kush' vape cartridge is projected to stock out in seven days, far sooner than the planned 14-day safety stock. An immediate communication is sent to the packaging and fulfillment teams to prioritize the next batch.

The focus then shifts to forward-looking supply alignment. The manager joins the weekly cultivation planning call. The conversation is highly specific. The manager queries the Head of Cultivation about the projected harvest date for 'Flower Room 7B,' which contains a new, high-potency sativa strain. They discuss the estimated wet weight yield, the targeted cure time, and the date the finished flower will be available for lab testing and subsequent packaging. This information is critical for updating the supply forecast and providing the sales team with an accurate availability date for a highly anticipated new product launch.

Alert: A large batch of infused gummies has just failed its final microbial analysis test and must be destroyed. The manager must immediately assess which key dispensary accounts were allocated product from this batch and work with sales to offer a substitute product to salvage the orders and protect the client relationship.

The afternoon is dedicated to the monthly Sales and Operations Planning (S&OP) preparation meeting. The manager presents the updated demand forecast to stakeholders from sales, marketing, finance, and operations. A key topic is a proposed promotional discount on a line of chocolate edibles that is approaching its expiration date. The manager presents a model showing the potential revenue lift from the promotion versus the financial impact of a potential inventory write-off if the product is not sold. This data-driven analysis enables leadership to make an informed decision that balances revenue generation with margin protection.

The day concludes with process improvement and strategic analysis. The manager might spend time refining the statistical forecasting model, incorporating new variables such as seasonal trends leading up to the '4/20' holiday or the impact of a competitor's new product launch. They finalize a report for the leadership team that highlights key performance indicators like forecast accuracy, inventory turns, and service levels. This continuous cycle of analysis, collaboration, and innovation is central to driving efficiency and profitability across the entire wholesale channel.


Core Responsibilities & Operational Impact

The Manager, Wholesale Planning holds accountability for three primary domains that directly shape the company's commercial success:

1. Statistical Forecasting & Demand Planning

  • Demand Model Development: Building and maintaining statistical forecast models at the Stock Keeping Unit (SKU) level, incorporating historical sales data, market trends from providers like BDSA, and input from the sales team.
  • New Product Forecasting: Collaborating with marketing and brand teams to develop accurate demand projections for new product introductions, ensuring successful launches without excessive inventory risk.
  • S&OP Leadership: Facilitating the monthly Sales and Operations Planning (S&OP) cycle, presenting the consensus demand plan, and highlighting risks and opportunities to executive leadership.

2. Inventory Optimization & Supply Synchronization

  • Inventory Strategy: Setting and managing inventory targets, including safety stock levels for all finished goods, to balance service levels with the cost of holding capital in inventory.
  • Supply Plan Collaboration: Translating the demand plan into a clear supply plan for cultivation and manufacturing, providing clear signals on which strains to plant and which products to produce.
  • Lifecycle Management: Proactively identifying slow-moving and obsolete (SLOB) inventory and developing action plans with the sales team to liquidate at-risk products before they expire, preventing total financial loss.

3. Performance Analytics & Process Innovation

  • KPI Measurement: Tracking and reporting on key performance indicators (KPIs) such as forecast accuracy, case fill rate, inventory turns, and stock-outs to measure the health of the supply chain.
  • Root Cause Analysis: Investigating deviations from the plan, such as significant forecast errors or service failures, to identify systemic issues and implement corrective actions.
  • System & Tool Improvement: Continuously seeking opportunities to improve planning processes through better utilization of ERP systems, business intelligence tools, and the adoption of new planning technologies.
Warning: In the cannabis industry, a single percentage point improvement in forecast accuracy can translate directly into tens of thousands of dollars saved by preventing inventory write-offs of perishable products.

Strategic Impact Analysis

The Manager, Wholesale Planning exerts a direct and measurable influence on the core financial and operational health of the business:

Impact Area Strategic Influence
Cash Frees up working capital by preventing investment in slow-moving inventory and optimizing stock levels of raw materials and finished goods.
Profits Directly increases gross margin by minimizing revenue loss from stock-outs on high-margin products and preventing costly inventory write-offs due to expiration.
Assets Maximizes the utilization of high-cost production assets, like extraction equipment and automated packaging lines, by providing a stable and efficient production schedule.
Growth Enables successful market expansion and new product introductions by building reliable demand and supply plans that ensure product availability from day one.
People Reduces inter-departmental friction by creating a single, aligned plan that prevents conflict between sales demanding product and operations struggling to produce it.
Products Improves brand equity and customer satisfaction by ensuring consistent product availability and freshness at the dispensary level.
Legal Exposure Minimizes risk of contractual penalties from key accounts for failure to supply agreed-upon order quantities.
Compliance Ensures that all inventory planning and movements are aligned with the data logged in state-mandated seed-to-sale tracking systems, maintaining data integrity.
Regulatory Builds agility into the supply chain plan to rapidly adapt to regulatory shocks, such as new testing requirements or packaging laws that can disrupt supply.
Info: A well-executed S&OP process, led by the Wholesale Planning Manager, is often the defining characteristic that separates high-growth, profitable cannabis companies from their competitors.

Chain of Command & Key Stakeholders

Reports To: This position typically reports to the Director of Supply Chain, VP of Commercial Operations, or the Director of Sales Strategy.

Similar Roles: This role shares significant DNA with titles such as Demand Planner, Supply Chain Manager, or S&OP Manager in other industries. In the cannabis space, it is a specialized function that combines elements of all three. For broader market comparison, look for opportunities labeled as Commercial Planning Manager or Business Planning Analyst, as these roles also require the synthesis of sales data and operational capacity to create a unified business plan. The position is a high-impact individual contributor or a leader of a small team of analysts, serving as a critical hub for cross-functional alignment.

Works Closely With: This position requires constant collaboration with the Head of Sales, Director of Cultivation, Director of Manufacturing, and the Finance Controller.

Note: The Manager, Wholesale Planning must act as a neutral, data-driven broker between the competing priorities of sales (who always want more product) and operations (who need stability), making strong analytical and communication skills essential.

Technology, Tools & Systems

Success in this role depends on mastery of a specific technology stack:

  • Enterprise Resource Planning (ERP): Deep expertise in using ERP systems (e.g., NetSuite, SAP, Microsoft Dynamics) to manage inventory, production orders, and cost of goods sold.
  • Business Intelligence (BI) Platforms: Advanced proficiency with BI tools (e.g., Tableau, Power BI, Looker) to create dashboards and reports that visualize complex supply and demand data for stakeholders.
  • Seed-to-Sale Tracking Systems: Daily interaction with state-mandated compliance software (e.g., METRC, BioTrack) to ensure inventory data is accurate and aligned with regulatory records.
  • Advanced Spreadsheet & Modeling: Expert-level skills in Microsoft Excel or Google Sheets for building statistical models, running simulations, and performing ad-hoc analysis.
Strategic Insight: The ability to integrate data from disparate systems—sales from a CRM, inventory from an ERP, and market trends from a third-party provider—is what elevates a good planner to a great one.

The Ideal Candidate Profile

Transferable Skills

Top candidates for this role often come from industries with similar complexities:

  • Consumer Packaged Goods (CPG): Professionals with experience in demand planning for products with high SKU counts, promotional variability, and retailer collaboration are exceptionally well-suited.
  • Fresh Produce & Agriculture: A background in planning for perishable goods with supply-side volatility (e.g., crop yields, seasonality) provides a direct parallel to cannabis cultivation challenges.
  • Alcohol & Beverage: Experience in a highly regulated, state-by-state distribution environment with complex compliance requirements is directly transferable.
  • Pharmaceuticals & Biotech: Knowledge of working within a strict GMP (Good Manufacturing Practices) framework and managing products with lot traceability and expiration dates aligns perfectly with cannabis operations.

Critical Competencies

The role demands a unique blend of technical and interpersonal skills:

  • Quantitative Aptitude: The ability to dissect large datasets, identify trends, and build robust statistical models from the ground up.
  • Influential Communication: The capacity to present complex data in a simple, clear narrative that drives consensus and decision-making among cross-functional leaders.
  • Problem-Solving Under Pressure: The resilience to navigate constant uncertainty, from unexpected supply disruptions to sudden spikes in demand, and formulate rapid, effective solutions.
Note: While direct cannabis experience is a plus, a proven track record of excellence in demand planning and S&OP leadership from a parallel complex industry is highly sought after.

Top 3 Influential Entities for the Role

The operating framework for this role is defined by these key external forces:

  • State Cannabis Regulatory Agencies: Bodies like California's Department of Cannabis Control (DCC) or Florida's Office of Medical Marijuana Use (OMMU) set the non-negotiable rules for inventory tracking, product testing, and labeling. Their mandates dictate the lead times and constraints within any supply plan.
  • Cannabis Market Data Providers: Companies such as BDSA and Headset provide critical point-of-sale data from dispensaries. This market-level intelligence is the equivalent of Nielsen or IRI data in CPG and is essential for building forecasts that reflect consumer behavior, not just historical shipments.
  • Seed-to-Sale Software Providers: The platform itself (most commonly METRC) is a major entity. Its functionality, reporting capabilities, and potential downtime directly impact the planner's ability to manage and reconcile inventory data on a daily basis.
Info: A candidate who can speak fluently about using Headset data to adjust a forecast or the challenges of reconciling physical inventory with METRC demonstrates immediate value and industry-specific insight.

Acronyms & Terminology

Acronym/Term Definition
B2B Business-to-Business. Refers to the wholesale sales channel where products are sold to other businesses (dispensaries) rather than directly to consumers.
COGS Cost of Goods Sold. The direct costs of producing the goods sold by a company.
CRM Customer Relationship Management. Software used to manage interactions with customers, in this case, wholesale dispensary accounts.
ERP Enterprise Resource Planning. Software that integrates management of main business processes, often in real time, including inventory, manufacturing and finance.
KPI Key Performance Indicator. A measurable value that demonstrates how effectively a company is achieving key business objectives.
METRC Marijuana Enforcement Tracking Reporting Compliance. A widely used seed-to-sale tracking system mandated by many state regulators.
MSO Multi-State Operator. A cannabis company that operates in more than one U.S. state.
S&OP Sales and Operations Planning. An integrated business management process that aligns demand, supply, and financial planning.
SKU Stock Keeping Unit. A unique code for each distinct product and service that can be purchased.
SLOB Slow-Moving and Obsolete. A category of inventory that is not selling at the expected rate or is nearing its expiration date.
THC Tetrahydrocannabinol. The principal psychoactive constituent of cannabis. Potency is a key product attribute.
QoQ Quarter-over-Quarter. A method of comparing business performance in one fiscal quarter with the previous quarter.
YoY Year-over-Year. A method of comparing business performance in one period with the same period in the previous year.

Disclaimer

This article and the content within this knowledge base are provided for informational and educational purposes only. They do not constitute business, financial, legal, or other professional advice. Regulations and business circumstances vary widely. You should consult with a qualified professional (e.g., attorney, accountant, specialized consultant) who is familiar with your specific situation and jurisdiction before making business decisions or taking action based on this content. The site, platform, and authors accept no liability for any actions taken or not taken based on the information provided herein. Videos, links, downloads or other materials shown or referenced are not endorsements of any product, process, procedure or entity. Perform your own research and due diligence at all times in regards to federal, state and local laws, safety and health services.

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